For many students, starting University is also the first time away from home living independently of parents. Your parents, or carer, will have looked after your overall safety and security. Now it’s your responsibility to care for yourself and those around you.
Make sure you are aware of the main safety and security guidance and take reasonable precautions to minimise risks.
Covered on this page:
Your Home
- Lock your doors and shut your windows at night and when you go out – even if it is only to go to the corner shop or the flat next door.
- When someone you don’t know comes looking for your flat-mate, or someone you know but you don’t feel comfortable with asks if they can come in and wait for your flat-mate to get home, don’t let them in. Tell them they will need to come back when your flat-mate is in.
- When a caller comes to “sort the heating” or “read the meter”, always check ID. This means looking at the card and the photo ID. If you are in doubt, phone the organisation that is supposed to have sent them. It’s also a good idea to stick around while they do any work.
- When the stair buzzer goes, don’t automatically let the caller into the stair. If they are not there to see you, and they tell you they want to see someone in another flat, tell them you can’t let them in.
- Always close the stair door after you, especially at night. Don’t let anyone follow you in from the street uninvited.
- Don't leave valuables on display.
- Laptop computers and mobile phones are favourite housebreaking targets. These should be locked away or removed from view. Do not keep them in full view of a window. Add tracking software to smart phones, laptops and Ipads to aid in the recovery of these items.
- Consider joining Neighbourhood Watch Scotland
- If you see anyone acting suspiciously near to your premises please contact the police immediately with as detailed a description as possible of any person or vehicle involved. Please call 999 if an emergency and urgent police assistance is required or 101 to report the matter to the police.
Your Personal Belongings
- Remove expensive personal belongings from any shared spaces and put them in your own room – ideally under lock and key when you’re not in.
- Insure your personal belongings against loss. Some items have a heavy excess to pay before you get money back. Look for the best deal available. List your high value items separately – note down the make, model, serial number etc.
- Mark your precious things with a UV pen. Put “ENU” for your university, followed by your matriculation number. This increases your chance of getting your things back if they are stolen or lost, and should help with insurance claims.
- Don’t allow yourself to be distracted by anything/anyone at a cash machine – robbers don’t just want cash but also your pin number. If you think there is anything odd about the machine – its appearance or how it works – tell the bank!
- Don’t flash your cash in public and be modest with how you use your technology, especially on the street or on public transport. There will always be someone happy to steal these things given a chance.
- Don’t wander off for a chat (even at uni) and leave your stuff unattended – stuff includes bags and expensive coats too. Opportunist thieves will steal anything from anywhere.
- Check out Police Scotland's Robbery Prevention Advice leaflet
Bikes
- If you own a bike, ensure you have working lights on it and use reflectors to make yourself visible. Be careful at traffic lights with vehicles outside you turning left (they may not see you). There are good cycle lanes in the city, however be careful in badly lit areas after dark. You should also wear a helmet.
- Get a sturdy chain and padlock (key operated rather than combination lock) and secure both wheels when you park your bike.
- Some common stairs will allow you to chain your bike up, but others won’t because they may constitute an obstruction to stair users – especially in case of fire. But if allowed, don’t leave your bike at ground level where is can be seen easily by opportunists whenever the stair door opens, do it on a higher floor where it may be less tempting.
Out & About
- Try not to use cash machines after dark – taking cash out of an ATM makes you a target for a mugging. Keep your pin number away from your card/wallet and hide which buttons you are pressing when you key it into the machine.
- Don’t take short cuts through dark or dodgys neighbourhoods/parks at night.
- Don’t walk home from a club/pub on your own, ideally share a black cab with friends.
- If you have to walk home late, do so with friends. Walk purposefully along well-lit main roads and be aware of your surroundings and where you could run to for help if you need it. Keep your phone (for a 999 call) and your keys to hand.
- Beware of drink-spiking. It mostly affects women, and the spiker usually wants non-consensual sex, but it is an issue for men too. Never drink from a glass/bottle left unattended even for a short time. You should get a friend to watch your drink if you get up to dance, go to the toilet or go to speak to someone. If you feel unwell or disoriented and think that your drink might have been spiked, tell a trusted friend and ask them to get you home safely, or ask the bar manager/staff for help. Never trust a “kind stranger” who offers you a helping hand.
- Hollie Guard and Walksafe are apps that use GPS to track you when you walk home. They can be set up to share your location with friends/family and will notify them if you don't check in/reach your destination.
Reporting a Crime
Emergencies
The emergency services: Police / Ambulance / Fire Service / Coastguard can be contacted by dialing “999” – but make sure you only use this number in a genuine emergency – e.g. when you or someone else is in danger and requires immediate attention, or while a crime is in progress.
Report and Support
The University delivers a Report and Support service. You can contact them if you have experienced sexual violence, harassment, misconduct or any form of hate crime.
If you need to report a crime in a non-emergency situation you should call the local police by dialing “101". You can call 101 to report a crime that has already happened, seek crime prevention advice or make the Police aware of any issues in your local area.
Victim of Rape or Sexual Assault
- SARCS (Sexual Assault Response Coordination Service) is an NHS Scotland service. It provides healthcare and support in the days after rape or sexual assault.
- If you're not ready or unsure about going to the police, you can contact SARCS.
- The service provides medical, emotional and practical support. You can refer yourself or contact them on behalf of someone you know.
- If referring yourself, a forensic medical examination can be requested, without involving the police. Forensic evidence would be collected which can be kept for up to 26 months, in case you want to tell the police at a later date.
- SARCS is available to all students.
- The service can be contacted 24/7, by calling 0800 148 88 88. It is free to call from landlines and mobiles.
- Once you contact the service, a healthcare professional from SARCS will phone you back to discuss next steps.
For more information please see the SARCS Toolkit or this page on NHS Inform.
Beware of Scams
Never tell anyone (including the Police) your PIN number or passwords, and don’t give this information to any person or organisation in response to an e-mail. There are loads of scammers out there, so be wary. Don’t provide your address or details to people you are unsure about and, if possible, shred documents once you are done with them.
Check out Police Scotland's Scam Checklist and Little Book of Phone Scams.
SafeZone
SafeZone is the University's safety app, linked to its security team. It can be used 24/7 on campus and at ENU accommodation sites. The app lets you check in with security when studying alone on campus, access wellbeing services, be alerted to campus incidents and more!
Students can use the app to report any non-emergency harassment/abuse. They can also call for a first aider when on campus through the app. Find out more on MyNapier.